Update an SLA policy
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Update an SLA policy
with Zendesk
Use Zendesk: its Zendesk Slas SLA Policies API lets you update an SLA policy in a single step (PUT /api/v2/slas/policies/{sla_policy_id}). capabilities.work can help you get signed up and connected.
- Can I change the response targets of an existing SLA?
- Is editing an SLA policy admin-only?
Say it to your AI assistant
- Update this SLA policy's reply targets.
- Tighten the resolution time on the enterprise SLA.
For your developer
PUT /api/v2/slas/policies/{sla_policy_id} in Zendesk Slas SLA Policies API. Full spec on APIs.io.