Reorder group SLA policies
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Reorder group SLA policies
with Zendesk
Use Zendesk: its Zendesk Group Slas Group SLA Policies API lets you reorder group SLA policies in a single step (PUT /api/v2/group_slas/policies/reorder). capabilities.work can help you get signed up and connected.
- Does the order of group SLA policies matter, and can I change it?
- How do I set which group SLA policy is evaluated first?
Say it to your AI assistant
- Reorder the group SLA policies to {group_sla_policy_ids}.
- Put group SLA policies in the order {group_sla_policy_ids} so the urgent one runs first.
For your developer
PUT /api/v2/group_slas/policies/reorder in Zendesk Group Slas Group SLA Policies API. Full spec on APIs.io.