Add or edit one drop-down field option

Add or edit one drop-down field option

Use Zendesk: its Zendesk Ticket Fields API lets you add or edit one drop-down field option in a single step (POST /api/v2/ticket_fields/{ticket_field_id}/options). capabilities.work can help you get signed up and connected.

• How do I add a single new choice to a drop-down field without resending the rest?
• If an option already exists, does posting it again update it?

Say it to your AI assistant

• Add a Pineapples option to the Fruit drop-down field.
• Update just that one option's name on the custom field.

For your developer

POST /api/v2/ticket_fields/{ticket_field_id}/options in Zendesk Ticket Fields API. Full spec on APIs.io.