Create a custom ticket field
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Create a custom ticket field
with Zendesk
Use Zendesk: its Zendesk Ticket Fields API lets you create a custom ticket field in a single step (POST /api/v2/ticket_fields). capabilities.work can help you get signed up and connected.
- How do I add a drop-down custom field to tickets?
- What custom field types can I create, like checkbox, date or multi-select?
Say it to your AI assistant
- Create a drop-down ticket field called Product Area.
- Add a checkbox custom field named Escalated to our tickets.
For your developer
POST /api/v2/ticket_fields in Zendesk Ticket Fields API. Full spec on APIs.io.