Pin content to a ticket
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Pin content to a ticket
with Zendesk
Use Zendesk: its Zendesk Ticket Content Pins API lets you pin content to a ticket in a single step (POST /api/v2/ticket_content_pins). capabilities.work can help you get signed up and connected.
- How do I pin a help center article to a ticket?
- Can I pin a community post or external link to a ticket?
Say it to your AI assistant
- Pin {ticket_content_pin} to the ticket.
- Attach this knowledge base article as a content pin on the ticket.
For your developer
POST /api/v2/ticket_content_pins in Zendesk Ticket Content Pins API. Full spec on APIs.io.