Import a historical ticket
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Import a historical ticket
with Zendesk
Use Zendesk: its Zendesk Tickets Ticket Import API lets you import a historical ticket in a single step (POST /api/v2/imports/tickets). capabilities.work can help you get signed up and connected.
- Can I import an old ticket from another system with its original dates?
- Who is allowed to import tickets?
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- Import this historical ticket with its comments.
- Bring over one legacy ticket with its original timestamps.
For your developer
POST /api/v2/imports/tickets in Zendesk Tickets Ticket Import API. Full spec on APIs.io.