Create an agent group
One step with Zendesk. We can help you get access.
Get something done
Create an agent group
with Zendesk
Use Zendesk: its Zendesk Groups API lets you create an agent group in a single step (POST /api/v2/groups). capabilities.work can help you get signed up and connected.
- How do I set up a new team of agents such as Billing or Tier 2?
- Can agents with a custom role create groups?
Say it to your AI assistant
- Create a new agent group called Billing.
- Add a support group for my escalations team.
For your developer
POST /api/v2/groups in Zendesk Groups API. Full spec on APIs.io.