Link a custom status to ticket forms
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Link a custom status to ticket forms
with Zendesk
Use Zendesk: its Zendesk Ticket Form Statuses API lets you link a custom status to ticket forms in a single step (POST /api/v2/custom_statuses/{custom_status_id}/ticket_form_statuses). capabilities.work can help you get signed up and connected.
- How do I make a custom status available on several ticket forms at once?
- Can I associate one custom ticket status with multiple forms?
Say it to your AI assistant
- Associate the Waiting on Vendor custom status with forms {ticket_form_status}.
- Add this custom status to our Billing and Returns forms.
For your developer
POST /api/v2/custom_statuses/{custom_status_id}/ticket_form_statuses in Zendesk Ticket Form Statuses API. Full spec on APIs.io.