Rename or reposition a trigger category
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Rename or reposition a trigger category
with Zendesk
Use Zendesk: its Zendesk Trigger Categories API lets you rename or reposition a trigger category in a single step (PATCH /api/v2/trigger_categories/{trigger_category_id}). capabilities.work can help you get signed up and connected.
- Can I rename an existing ticket trigger category?
- Is it possible to change the position of one category?
Say it to your AI assistant
- Update trigger category {trigger_category_id} with {trigger_category}.
- Rename category {trigger_category_id} to Escalations.
For your developer
PATCH /api/v2/trigger_categories/{trigger_category_id} in Zendesk Trigger Categories API. Full spec on APIs.io.