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List ticket metrics across tickets

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List ticket metrics across tickets

with Zendesk

Use Zendesk: its Zendesk Ticket Metrics API lets you list ticket metrics across tickets in a single step (GET /api/v2/ticket_metrics). capabilities.work can help you get signed up and connected.

  • How do I pull reply times and resolution times for all our tickets?
  • Are archived tickets included when I list ticket metrics?
Say it to your AI assistant
  • List ticket metrics for all tickets, newest first.
  • Export first reply and full resolution times across our tickets.
For your developer

GET /api/v2/ticket_metrics in Zendesk Ticket Metrics API. Full spec on APIs.io.