List statuses enabled on one ticket form
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List statuses enabled on one ticket form
with Zendesk
Use Zendesk: its Zendesk Ticket Form Statuses API lets you list statuses enabled on one ticket form in a single step (GET /api/v2/ticket_forms/{ticket_form_id}/ticket_form_statuses). capabilities.work can help you get signed up and connected.
- Which custom statuses can agents pick on a particular ticket form?
- How do I see the statuses associated with one form?
Say it to your AI assistant
- List the statuses associated with the Returns ticket form.
- Show which custom statuses are enabled on that form.
For your developer
GET /api/v2/ticket_forms/{ticket_form_id}/ticket_form_statuses in Zendesk Ticket Form Statuses API. Full spec on APIs.io.