Get one drop-down field option
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Look something up
Get one drop-down field option
with Zendesk
Use Zendesk: its Zendesk Ticket Fields API lets you get one drop-down field option in a single step (GET /api/v2/ticket_fields/{ticket_field_id}/options/{ticket_field_option_id}). capabilities.work can help you get signed up and connected.
- How do I look up a single option on a drop-down ticket field?
- What value tag does a specific field option use?
Say it to your AI assistant
- Show the Hardware option on the Product Area field.
- Get that one field option's name and value.
For your developer
GET /api/v2/ticket_fields/{ticket_field_id}/options/{ticket_field_option_id} in Zendesk Ticket Fields API. Full spec on APIs.io.