Build an unsaved macro from a ticket
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Build an unsaved macro from a ticket
with Zendesk · Customer Service Management
Use Zendesk: its Zendesk Macros API lets you build an unsaved macro from a ticket in a single step (GET /api/v2/macros/new). capabilities.work can help you get signed up and connected.
- Can I generate a macro draft based on an existing ticket?
- How can I turn what's on a ticket into a macro replica without saving it?
Say it to your AI assistant
- Build an unsaved macro replica from ticket {ticket_id}.
- Derive a draft macro from the fields on ticket {ticket_id}.
For your developer
GET /api/v2/macros/new in Zendesk Macros API. Full spec on APIs.io.