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Update a custom ticket status

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Update a custom ticket status

with Zendesk · Customer Service Management

Use Zendesk: its Zendesk Custom Ticket Statuses API lets you update a custom ticket status in a single step (PUT /api/v2/custom_statuses/{custom_status_id}). capabilities.work can help you get signed up and connected.

  • Can I rename a custom ticket status?
  • Can I deactivate a custom status without deleting it?
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  • Rename this custom status.
  • Deactivate the Waiting on Vendor custom status.
For your developer

PUT /api/v2/custom_statuses/{custom_status_id} in Zendesk Custom Ticket Statuses API. Full spec on APIs.io.

More you can do with Zendesk

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