Create a custom ticket status
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Create a custom ticket status
with Zendesk · Customer Service Management
Use Zendesk: its Zendesk Custom Ticket Statuses API lets you create a custom ticket status in a single step (POST /api/v2/custom_statuses). capabilities.work can help you get signed up and connected.
- Can I add a status like Waiting on Vendor to tickets?
- Who can create a custom ticket status?
Say it to your AI assistant
- Create a custom status called Waiting on Vendor under pending.
- Add a new custom ticket status for escalated tickets.
For your developer
POST /api/v2/custom_statuses in Zendesk Custom Ticket Statuses API. Full spec on APIs.io.