List groups tickets can be assigned to
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List groups tickets can be assigned to
with Zendesk
Use Zendesk: its Zendesk Groups API lets you list groups tickets can be assigned to in a single step (GET /api/v2/groups/assignable). capabilities.work can help you get signed up and connected.
- Which groups can tickets actually be assigned to?
- Can I list only the assignable groups rather than all groups?
Say it to your AI assistant
- List the groups that tickets can be assigned to.
- Show only assignable groups for my ticket routing.
For your developer
GET /api/v2/groups/assignable in Zendesk Groups API. Full spec on APIs.io.