List assignable agents in a group
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List assignable agents in a group
with Zendesk
Use Zendesk: its Zendesk Assignee Field Assignable Agents API lets you list assignable agents in a group in a single step (GET /api/lotus/assignables/groups/{group_id}/agents.json). capabilities.work can help you get signed up and connected.
- Which agents in a group can be assigned tickets?
- Can I list the assignable members of one group?
Say it to your AI assistant
- List assignable agents in this group.
- Show which agents in one group can take tickets.
For your developer
GET /api/lotus/assignables/groups/{group_id}/agents.json in Zendesk Assignee Field Assignable Agents API. Full spec on APIs.io.