Remove an agent from a group
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Remove an agent from a group
with Zendesk
Use Zendesk: its Zendesk Group Memberships API lets you remove an agent from a group in a single step (DELETE /api/v2/group_memberships/{group_membership_id}). capabilities.work can help you get signed up and connected.
- What happens to an agent's tickets when they leave a group?
- Can I take one agent out of a group immediately?
Say it to your AI assistant
- Remove this agent from the group.
- Delete that group membership and unassign the agent's working tickets.
For your developer
DELETE /api/v2/group_memberships/{group_membership_id} in Zendesk Group Memberships API. Full spec on APIs.io.