Create a routing workflow
One step with Twilio. We can help you get access.
Get something done
Create a routing workflow
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you create a routing workflow in a single step (POST /v1/Workspaces/{WorkspaceSid}/Workflows). capabilities.work can help you get signed up and connected.
- How do I define rules that route tasks to the right queue?
- Is a JSON configuration required when creating a new workflow?
Say it to your AI assistant
- Create workflow {name} in {workspace} with routing rules {configuration}.
- Set up new workflow {name} in {workspace} using rules {configuration} and callback {url}.
For your developer
POST /v1/Workspaces/{WorkspaceSid}/Workflows in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.