Create a call queue
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Create a call queue
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio Voice Queues API lets you create a call queue in a single step (POST /Accounts/{AccountSid}/Queues.json). capabilities.work can help you get signed up and connected.
- How do I set up a queue for callers to wait in until an agent is free?
- Can I cap how many calls a new queue will hold?
Say it to your AI assistant
- Create a call queue named {name} on account {account}.
- Make a new queue {name} in account {account} that holds at most {max_size} calls.
For your developer
POST /Accounts/{AccountSid}/Queues.json in Twilio Voice Queues API. Full spec on APIs.io.