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Create a Flex Flow

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Create a Flex Flow

with Twilio · Contact Centre Operations Management

Use Twilio: its Twilio Flex Flex Flows API lets you create a Flex Flow in a single step (POST /FlexFlows). capabilities.work can help you get signed up and connected.

  • How do I route a new inbound contact channel into Flex?
  • Can a new Flex Flow hand contacts to a Studio flow or straight to a TaskRouter workflow?
Say it to your AI assistant
  • Create a Flex Flow {name} for {channel_type} on chat service {chat_service}.
  • Create Flex Flow {name} for {channel_type} via chat service {chat_service}, handing contacts to Studio flow {studio_flow}.
For your developer

POST /FlexFlows in Twilio Flex Flex Flows API. Full spec on APIs.io.