Add a new worker (agent)
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Add a new worker (agent)
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you add a new worker (agent) in a single step (POST /v1/Workspaces/{WorkspaceSid}/Workers). capabilities.work can help you get signed up and connected.
- How do I add a new agent to TaskRouter so they can receive tasks?
- Can I give a new worker skills and languages as attributes when I create them?
Say it to your AI assistant
- Create a worker named {name} in workspace {workspace}.
- Add new worker {name} to {workspace} with attributes {attributes}.
- Onboard worker {name} in {workspace} starting in activity {activity}.
For your developer
POST /v1/Workspaces/{WorkspaceSid}/Workers in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.