Change, cancel or complete a task
One step with Twilio. We can help you get access.
Get something done
Change, cancel or complete a task
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you change, cancel or complete a task in a single step (POST /v1/Workspaces/{WorkspaceSid}/Tasks/{Sid}). capabilities.work can help you get signed up and connected.
- How do I mark a TaskRouter task as completed with a reason?
- Can I bump the priority of a task that is already waiting in a queue?
- Is it possible to update a task only if nobody else changed it first?
Say it to your AI assistant
- Set task {task} in workspace {workspace} to {status} because {reason}.
- Raise the priority of existing task {task} in {workspace} to {priority}.
- Replace the attributes of task {task} in {workspace} with {attributes}.
For your developer
POST /v1/Workspaces/{WorkspaceSid}/Tasks/{Sid} in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.