capabilities.work

Change a task queue's targeting or ordering

One step with Twilio. We can help you get access.

Get something done

Change a task queue's targeting or ordering

with Twilio · Contact Centre Operations Management

Use Twilio: its Twilio - Taskrouter Workspaces API lets you change a task queue's targeting or ordering in a single step (POST /v1/Workspaces/{WorkspaceSid}/TaskQueues/{Sid}). capabilities.work can help you get signed up and connected.

  • How do I change which workers an existing queue targets?
  • Can I switch a queue from first-in-first-out to last-in-first-out?
  • Is there a cap on how many workers a queue reserves per task, and can I change it?
Say it to your AI assistant
  • Set the target workers on existing queue {queue} in {workspace} to {expression}.
  • Change task ordering on queue {queue} in {workspace} to {order}.
  • Let queue {queue} in {workspace} reserve up to {max} workers per task.
For your developer

POST /v1/Workspaces/{WorkspaceSid}/TaskQueues/{Sid} in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.