Create a task queue
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Create a task queue
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you create a task queue in a single step (POST /v1/Workspaces/{WorkspaceSid}/TaskQueues). capabilities.work can help you get signed up and connected.
- How do I set up a new queue that only targets Spanish-speaking agents?
- Can a new queue move workers into a specific activity when a task is assigned?
Say it to your AI assistant
- Create a task queue called {name} in workspace {workspace}.
- Create queue {name} in {workspace} targeting workers that match {expression}.
For your developer
POST /v1/Workspaces/{WorkspaceSid}/TaskQueues in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.