Create a new task channel
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Create a new task channel
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you create a new task channel in a single step (POST /v1/Workspaces/{WorkspaceSid}/TaskChannels). capabilities.work can help you get signed up and connected.
- How do I add a new channel type such as video to TaskRouter?
- Does a new task channel need both a friendly name and a unique name?
Say it to your AI assistant
- Create task channel {name} with unique name {unique_name} in workspace {workspace}.
- Add a {unique_name} channel to {workspace} labelled {name} that favours idle workers.
For your developer
POST /v1/Workspaces/{WorkspaceSid}/TaskChannels in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.