Look up one routing workflow
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Look up one routing workflow
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you look up one routing workflow in a single step (GET /v1/Workspaces/{WorkspaceSid}/Workflows/{Sid}). capabilities.work can help you get signed up and connected.
- What routing rules does a specific TaskRouter workflow apply?
- Can I see the assignment callback URL a workflow uses?
Say it to your AI assistant
- Show me workflow {workflow} in workspace {workspace}.
- Get the routing configuration of workflow {workflow} in {workspace}.
For your developer
GET /v1/Workspaces/{WorkspaceSid}/Workflows/{Sid} in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.