Look up one worker
One step with Twilio. We can help you get access.
Look something up
Look up one worker
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you look up one worker in a single step (GET /v1/Workspaces/{WorkspaceSid}/Workers/{Sid}). capabilities.work can help you get signed up and connected.
- What activity is a specific agent in right now?
- Can I see the skills and attributes recorded for one worker?
Say it to your AI assistant
- Show me worker {worker} in workspace {workspace}.
- Get the current activity and attributes of worker {worker} in {workspace}.
For your developer
GET /v1/Workspaces/{WorkspaceSid}/Workers/{Sid} in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.