Compare statistics across all queues
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Compare statistics across all queues
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you compare statistics across all queues in a single step (GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/Statistics). capabilities.work can help you get signed up and connected.
- Which of my queues is busiest compared with the others?
- Can I pull statistics for every queue in a workspace at once?
Say it to your AI assistant
- List statistics for every task queue in workspace {workspace}.
- Compare all queues in {workspace} over the last {minutes} minutes.
For your developer
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/Statistics in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.