Get a queue's combined live and historic stats
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Get a queue's combined live and historic stats
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you get a queue's combined live and historic stats in a single step (GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/{TaskQueueSid}/Statistics). capabilities.work can help you get signed up and connected.
- Can I get both the live and cumulative numbers for one queue in a single call?
- What does one queue's full statistics snapshot look like for a date range?
Say it to your AI assistant
- Get the combined real-time and cumulative stats for queue {queue} in {workspace}.
- Show the full stats snapshot for queue {queue} in {workspace} from {start} to {end}.
For your developer
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/{TaskQueueSid}/Statistics in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.