Browse the event history of a workspace
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Browse the event history of a workspace
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you browse the event history of a workspace in a single step (GET /v1/Workspaces/{WorkspaceSid}/Events). capabilities.work can help you get signed up and connected.
- Where can I see the audit trail of what happened to tasks and workers in a workspace?
- Can I filter workspace events to a single worker or a date range?
- Which events did one task generate as it was routed?
Say it to your AI assistant
- List events in workspace {workspace} from the last {minutes} minutes.
- Show all events for task {task} in workspace {workspace}.
- List {event_type} events in {workspace} between {start} and {end}.
For your developer
GET /v1/Workspaces/{WorkspaceSid}/Events in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.