Look up one worker activity state
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Look up one worker activity state
with Twilio · Contact Centre Operations Management
Use Twilio: its Twilio - Taskrouter Workspaces API lets you look up one worker activity state in a single step (GET /v1/Workspaces/{WorkspaceSid}/Activities/{Sid}). capabilities.work can help you get signed up and connected.
- What are the details of a single TaskRouter activity like Offline or Break?
- Can I check whether a specific activity makes agents available for tasks?
Say it to your AI assistant
- Show me activity {activity} in workspace {workspace}.
- Tell me whether activity {activity} in {workspace} counts as available.
For your developer
GET /v1/Workspaces/{WorkspaceSid}/Activities/{Sid} in Twilio - Taskrouter Workspaces API. Full spec on APIs.io.