Start a conversation with an Einstein Bot
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Start a conversation with an Einstein Bot
with Salesforce Service Cloud APIs · Self-Service Management
Use Salesforce Service Cloud APIs: its Einstein Bots API (BETA) Bot API lets you start a conversation with an Einstein Bot in a single step (POST /v5.3.0/bots/{bot-id}/sessions). capabilities.work can help you get signed up and connected.
- How do I open a new chat session with an Einstein Bot from my own app?
- Can I pass context variables and the customer's timezone when a bot conversation begins?
- What do I need to supply to kick off a fresh conversation with a Salesforce bot?
Say it to your AI assistant
- Start a new session with bot {bot_id} in org {org_id}.
- Open a conversation with bot {bot_id} using session key {session_key}.
- Begin a chat with bot {bot_id} and pass the variables {variables} at startup.
For your developer
POST /v5.3.0/bots/{bot-id}/sessions in Einstein Bots API (BETA) Bot API. Full spec on APIs.io.