End an active bot session
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End an active bot session
with Salesforce Service Cloud APIs · Self-Service Management
Use Salesforce Service Cloud APIs: its Einstein Bots API (BETA) Bot API lets you end an active bot session in a single step (DELETE /v5.3.0/sessions/{session-id}). capabilities.work can help you get signed up and connected.
- How do I close out a bot conversation when the customer leaves?
- Can I record why a bot session ended when I terminate it?
Say it to your AI assistant
- End bot session {session_id} with reason {reason}.
- Terminate the bot conversation {session_id} in org {org_id} because {reason}.
For your developer
DELETE /v5.3.0/sessions/{session-id} in Einstein Bots API (BETA) Bot API. Full spec on APIs.io.