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Reclassify a job

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Reclassify a job

with Microsoft Azure · Contact Centre Operations Management

Use Microsoft Azure: its Microsoft Azure Azure Communication Service Routing API lets you reclassify a job in a single step (POST /routing/jobs/{jobId}:reclassify). capabilities.work can help you get signed up and connected.

  • How do I rerun classification on a job after its labels changed?
  • Can a waiting job be sent back through its classification policy?
Say it to your AI assistant
  • Reclassify job {jobId}.
  • Run classification again on router job {jobId}.
For your developer

POST /routing/jobs/{jobId}:reclassify in Microsoft Azure Azure Communication Service Routing API. Full spec on APIs.io.