Create or update an exception policy
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Create or update an exception policy
with Microsoft Azure · Contact Centre Operations Management
Use Microsoft Azure: its Microsoft Azure Azure Communication Service Routing API lets you create or update an exception policy in a single step (PATCH /routing/exceptionPolicies/{exceptionPolicyId}). capabilities.work can help you get signed up and connected.
- How do I define exception rules that trigger when a job sits in a queue too long?
- Can I rename or change the rules on an existing exception policy?
Say it to your AI assistant
- Create exception policy {exceptionPolicyId} named {name}.
- Replace the exception rules on policy {exceptionPolicyId} with {exceptionRules}.
For your developer
PATCH /routing/exceptionPolicies/{exceptionPolicyId} in Microsoft Azure Azure Communication Service Routing API. Full spec on APIs.io.