Get a classification policy
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Get a classification policy
with Microsoft Azure · Contact Centre Operations Management
Use Microsoft Azure: its Microsoft Azure Azure Communication Service Routing API lets you get a classification policy in a single step (GET /routing/classificationPolicies/{classificationPolicyId}). capabilities.work can help you get signed up and connected.
- Can I look up the rules inside one specific classification policy?
- What fallback queue does a given classification policy use?
Say it to your AI assistant
- Get classification policy {classificationPolicyId}.
- Show me the queue selectors and prioritization rule on classification policy {classificationPolicyId}.
For your developer
GET /routing/classificationPolicies/{classificationPolicyId} in Microsoft Azure Azure Communication Service Routing API. Full spec on APIs.io.