Unassign a job from a worker
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Unassign a job from a worker
with Microsoft Azure · Contact Centre Operations Management
Use Microsoft Azure: its Microsoft Azure Azure Communication Service Routing API lets you unassign a job from a worker in a single step (POST /routing/jobs/{jobId}/assignments/{assignmentId}:unassign). capabilities.work can help you get signed up and connected.
- How do I take a job back from the worker it was assigned to?
- Can I unassign a job and stop it from being matched again right away?
Say it to your AI assistant
- Unassign job {jobId} from assignment {assignmentId}.
- Unassign job {jobId} assignment {assignmentId} and set suspend matching to {suspendMatching}.
For your developer
POST /routing/jobs/{jobId}/assignments/{assignmentId}:unassign in Microsoft Azure Azure Communication Service Routing API. Full spec on APIs.io.