Create or update a worker
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Create or update a worker
with Microsoft Azure · Contact Centre Operations Management
Use Microsoft Azure: its Microsoft Azure Azure Communication Service Routing API lets you create or update a worker in a single step (PATCH /routing/workers/{workerId}). capabilities.work can help you get signed up and connected.
- How do I register a new worker with a set capacity?
- Can I toggle whether a worker is available for job offers?
- What limits how many offers a worker gets at once?
Say it to your AI assistant
- Register worker {workerId} with capacity {capacity}.
- Set worker {workerId} available for offers to {availableForOffers}.
- Limit worker {workerId} to {maxConcurrentOffers} concurrent offers.
For your developer
PATCH /routing/workers/{workerId} in Microsoft Azure Azure Communication Service Routing API. Full spec on APIs.io.