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Create or update a queue

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Create or update a queue

with Microsoft Azure · Contact Centre Operations Management

Use Microsoft Azure: its Microsoft Azure Azure Communication Service Routing API lets you create or update a queue in a single step (PATCH /routing/queues/{queueId}). capabilities.work can help you get signed up and connected.

  • How do I create a new queue with its own distribution policy?
  • Can I attach an exception policy to an existing queue?
Say it to your AI assistant
  • Create queue {queueId} named {name} using distribution policy {distributionPolicyId}.
  • Attach exception policy {exceptionPolicyId} to queue {queueId}.
For your developer

PATCH /routing/queues/{queueId} in Microsoft Azure Azure Communication Service Routing API. Full spec on APIs.io.

More you can do with Microsoft Azure

List job classification policiesGet a classification policyDelete a classification policyCreate or update a classification policyList job distribution policiesGet a distribution policyDelete a distribution policyCreate or update a distribution policyList job exception policiesGet an exception policyDelete an exception policyCreate or update an exception policy