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Create or update a router job

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Create or update a router job

with Microsoft Azure · Contact Centre Operations Management

Use Microsoft Azure: its Microsoft Azure Azure Communication Service Routing API lets you create or update a router job in a single step (PATCH /routing/jobs/{jobId}). capabilities.work can help you get signed up and connected.

  • How do I submit a new job into a Job Router queue?
  • Can I change the priority of a job that's already waiting?
  • Is it possible to require specific worker selectors when creating a job?
Say it to your AI assistant
  • Create job {jobId} on channel {channelId} in queue {queueId} with priority {priority}.
  • Update job {jobId} to use classification policy {classificationPolicyId}.
  • Add the notes {notes} to job {jobId}.
For your developer

PATCH /routing/jobs/{jobId} in Microsoft Azure Azure Communication Service Routing API. Full spec on APIs.io.

More you can do with Microsoft Azure

List job classification policiesGet a classification policyDelete a classification policyCreate or update a classification policyList job distribution policiesGet a distribution policyDelete a distribution policyCreate or update a distribution policyList job exception policiesGet an exception policyDelete an exception policyCreate or update an exception policy