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Update an Agent Profile

A 3-step recipe with Assembled. We can help you get access.

Recipe · 3 steps

Update an Agent Profile

Locate an active agent and patch their profile attributes.

  1. List people in the workforce, filtered by active status, returning the first page so a target agent can be selected.
  2. Retrieve the full person record for the selected agent to confirm current role, channels, skills, and team assignments before editing.
  3. Partially update the agent with the supplied attributes. Only the fields provided in updates are changed; all other attributes are left intact.
What you'll need to have ready
  • apiKey: Assembled API key (sk_live_...) used as the HTTP Basic Auth username.
  • active: Filter people to only active (true) or inactive (false) agents.
  • updates: Partial attributes to write to the agent (name, role_id, channels, skills, teams, site, active).
For your developer

Arazzo workflow assembled:update-agent-profile, 3 operations: listPeople → getPerson → updatePerson. Specs on APIs.io.