Create and Read a Forecast Total
A 3-step recipe with Assembled. We can help you get access.
Recipe · 3 steps
Create and Read a Forecast Total
with Assembled · Contact Centre Operations Management
Create a forecast total, locate it in the list, and fetch it in detail.
- Create a forecast total for the queue across the supplied window with the given total volume.
- List forecast totals for the window to locate the newly created total and capture its id.
- Retrieve the located forecast total in full to confirm the recorded volume and window.
What you'll need to have ready
- apiKey: Assembled API key (sk_live_...) used as the HTTP Basic Auth username.
- queueId: Queue ID the forecast total applies to.
- startTime: Window start (ISO 8601 date-time).
- endTime: Window end (ISO 8601 date-time).
- totalVolume: Total predicted volume for the window.
For your developer
Arazzo workflow assembled:manage-forecast-total, 3 operations: createForecastTotals → listForecastTotals → getForecastTotal. Specs on APIs.io.