capabilities.work

Create and Read a Forecast Total

A 3-step recipe with Assembled. We can help you get access.

Recipe · 3 steps

Create and Read a Forecast Total

with Assembled · Contact Centre Operations Management

Create a forecast total, locate it in the list, and fetch it in detail.

  1. Create a forecast total for the queue across the supplied window with the given total volume.
  2. List forecast totals for the window to locate the newly created total and capture its id.
  3. Retrieve the located forecast total in full to confirm the recorded volume and window.
What you'll need to have ready
  • apiKey: Assembled API key (sk_live_...) used as the HTTP Basic Auth username.
  • queueId: Queue ID the forecast total applies to.
  • startTime: Window start (ISO 8601 date-time).
  • endTime: Window end (ISO 8601 date-time).
  • totalVolume: Total predicted volume for the window.
For your developer

Arazzo workflow assembled:manage-forecast-total, 3 operations: createForecastTotals → listForecastTotals → getForecastTotal. Specs on APIs.io.