Redact a string from a ticket comment
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Redact a string from a ticket comment
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Ticket Comments API lets you redact a string from a ticket comment in a single step (PUT /api/v2/tickets/{ticket_id}/comments/{ticket_comment_id}/redact). capabilities.work can help you get signed up and connected.
- Can I remove a specific string like a social security number from a comment?
- What replaces the characters when a string is redacted?
Say it to your AI assistant
- Redact the string 987-65-4320 from this comment.
- Permanently remove one word from a ticket comment.
For your developer
PUT /api/v2/tickets/{ticket_id}/comments/{ticket_comment_id}/redact in Zendesk Ticket Comments API. Full spec on APIs.io.