Comment on or solve my request
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Comment on or solve my request
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Requests API lets you comment on or solve my request in a single step (PUT /api/v2/requests/{request_id}). capabilities.work can help you get signed up and connected.
- Can an end user add a comment or cc someone on their existing request?
- How do I mark my own request as solved?
Say it to your AI assistant
- Add a comment to my printer request saying it works now and mark it solved.
- CC my manager on that request.
For your developer
PUT /api/v2/requests/{request_id} in Zendesk Requests API. Full spec on APIs.io.