capabilities.work

Update a ticket via the v2 endpoint

One step with Zendesk. We can help you get access.

Get something done

Update a ticket via the v2 endpoint

with Zendesk · Customer Inquiry Management

Use Zendesk: its Zendesk Tickets API lets you update a ticket via the v2 endpoint in a single step (PUT /api/v2/tickets/{ticket_id}). capabilities.work can help you get signed up and connected.

  • Which v2 call changes fields on an existing ticket?
  • Can I reassign a ticket through the v2 update endpoint?
Say it to your AI assistant
  • Update v2 ticket {ticket_id} with the new assignee.
  • Edit the fields of ticket {ticket_id} through the v2 update call.
For your developer

PUT /api/v2/tickets/{ticket_id} in Zendesk Tickets API. Full spec on APIs.io.