Rename a routing attribute
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Rename a routing attribute
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Skill Based Routing API lets you rename a routing attribute in a single step (PUT /api/v2/routing/attributes/{attribute_id}). capabilities.work can help you get signed up and connected.
- Can I rename an existing routing attribute?
- Who is allowed to update a skills-based routing attribute?
Say it to your AI assistant
- Rename the Product routing attribute to Product Line.
- Update that routing attribute's name.
For your developer
PUT /api/v2/routing/attributes/{attribute_id} in Zendesk Skill Based Routing API. Full spec on APIs.io.