Redact content from a ticket comment
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Redact content from a ticket comment
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Ticket Comments API lets you redact content from a ticket comment in a single step (PUT /api/v2/comment_redactions/{ticket_comment_id}). capabilities.work can help you get signed up and connected.
- Can I remove sensitive text or attachments from a comment in the Agent Workspace?
- How does redaction with tags in the comment's HTML body work?
Say it to your AI assistant
- Redact the marked content from this ticket comment in the Agent Workspace.
- Permanently remove an attachment and a phone number from one comment.
For your developer
PUT /api/v2/comment_redactions/{ticket_comment_id} in Zendesk Ticket Comments API. Full spec on APIs.io.