Redact attachments from a chat ticket
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Redact attachments from a chat ticket
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Ticket Comments API lets you redact attachments from a chat ticket in a single step (PUT /api/v2/chat_file_redactions/{ticket_id}). capabilities.work can help you get signed up and connected.
- Can I permanently remove a file shared in a chat ticket?
- Does chat attachment redaction work on active chats?
Say it to your AI assistant
- Permanently remove these chat attachments from the chat ticket.
- Redact a file shared in a finished chat ticket.
For your developer
PUT /api/v2/chat_file_redactions/{ticket_id} in Zendesk Ticket Comments API. Full spec on APIs.io.