Replace all tags on a ticket
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Replace all tags on a ticket
with Zendesk · Customer Inquiry Management
Use Zendesk: its Zendesk Tickets API lets you replace all tags on a ticket in a single step (POST /api/v2/tickets/{ticket_id}/tags). capabilities.work can help you get signed up and connected.
- Can I overwrite a ticket's tag list with a completely new set?
- What call sets a ticket's tags to exactly the list I provide?
Say it to your AI assistant
- Replace every tag on ticket {ticket_id} with this new set.
- Set the tags of ticket {ticket_id} to exactly billing and urgent.
For your developer
POST /api/v2/tickets/{ticket_id}/tags in Zendesk Tickets API. Full spec on APIs.io.